Privacy Policy

Privacy Policy

✅ GDPR + CCPA–Ready Privacy Policy

Privacy Policy

Effective Date: 01/01/2021
Last Updated: 10/17/2025

Your privacy matters to us. When you use ONEWEBX, you trust us with your information, and we take that responsibility seriously. This policy explains what we collect, why we collect it, how we use it, your rights, and how you stay in control.

1. Information We Collect

We collect information in four ways:

A. Information You Provide

When you submit a form, request an audit, download a resource, or contact us, you may provide:

  • Name

  • Email

  • Phone number

  • Company name

  • Project details

  • Any text submitted voluntarily

Purpose: Communication, service delivery, audits, and customer support.

B. Automatically Collected Data

Through cookies and analytics tools, we collect:

  • Device type & browser

  • IP address (anonymized where possible)

  • Session data

  • Clickstream behavior

  • Pages viewed

  • Site interactions

  • Search terms

Purpose: Improving performance, personalization, content optimization, security, analytics, and trend reporting.

C. Cookies & Similar Technologies

We use:

  • Functional cookies

  • Analytics cookies

  • Performance cookies

  • AI-powered behavior analytics (non-identifying only)

  • Marketing/retargeting cookies (if enabled by user consent)

You may manage or reject cookies at any time.

D. AI & Automation Systems

We use AI tools to:

  • Analyze non-identifiable patterns

  • Improve user experience

  • Automate customer support routing

  • Detect broken pages or errors

  • Personalize content suggestions

We never train AI models using identifiable personal data.

2. How We Use Your Information

We use data to:

  • Communicate with you

  • Deliver requested services

  • Create proposals or audits

  • Improve website performance & UX

  • Analyze trends

  • Automate repetitive tasks

  • Protect security & prevent fraud

  • Provide marketing content only when you’ve opted in

We do not sell your information. Ever.

3. Legal Bases (GDPR)

We process data under the following legal bases:

  • Consent: When you submit forms or accept cookies.

  • Contract: When we work together or provide requested services.

  • Legitimate interest: Analytics, optimization, security, fraud prevention.

  • Legal obligation: Record-keeping, tax, compliance.

4. Your Rights

Under GDPR (EU/UK Residents)

You may:

  • Access your information

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request a copy of your data

  • Withdraw consent at any time

Under CCPA/CPRA (California Residents)

You may:

  • Request categories of data collected

  • Request deletion

  • Opt-out of data sharing/sale

  • Access your personal information

  • Request non-discrimination for exercising rights

ONEWEBX does not sell personal data under CCPA definitions.

5. Data Security

We use:

  • Industry-standard encryption

  • Secure servers

  • Access controls

  • Firewalls

  • Monitoring and anomaly detection

  • AI-assisted threat detection (non-identifiable analysis only)

6. Data Retention

We keep data only as long as needed for business, legal, or operational purposes, then delete or anonymize it.

7. Third-Party Services

We may use trusted partners for:

  • Analytics

  • Email marketing

  • CRM

  • AI automation tools

  • Payment processing

  • Project management

Each provider follows strict data protection standards.

You can request the full vendor list anytime.

8. International Transfers

If data is transferred outside your region, it’s protected under:

  • Standard Contractual Clauses (SCCs)

  • Secure transfer frameworks

  • Approved protections

9. Policy Changes

If we update this policy, we’ll revise the date and post changes here.
Continued use = acceptance.

10. Contact Us

For questions or rights requests:
Contact page:  Form
Mailing Address: OnewebX, 1178 Broadway, 3rd Fl #3117 New York, NY 10001